Managed Web Services - Premium Hosting, Security, Backups & MORE
Everything You Need to Preserve & Protect Your Website.
If you have a website, you absolutely must have these services. Each of the Web Management services we offer here have been carefully selected to protect and maintain your website and save you huge headaches and losses later on. The days when clients would buy a website and that was it, are over.
If you don’t have a backup of your website you’re exposing yourself to huge issues in the future if your website is hacked. There are a number of other critical things that need to be done to your site each week including updating your copy of WordPress, updating your plug-ins, securing your website, making text edits, and more.
Of course we hope you trust us to help you with these services but no matter what, you need to hire someone to do this work!
Essential WordPress Updates
The makers of WordPress® publish essential updates as often as several times per week – and each time that happens, your site is at risk of not working properly. If your software isn’t updated at the same time, your site won’t look or work the way it should. To ensure that your site runs properly, we will update your copy of WordPress as many times as needed to keep your site up and running.
Ongoing Plug-In Updates
In the same way that WordPress has to be updated nearly every day, the software and “plug ins” that add critical features and functionality to your site, also have to be updated or your site won’t run properly. We will monitor “update notifications” on a daily basis and update all your plug-ins when needed, to ensure your site runs properly. If any issues arise when the updates are installed (which they sometimes do) we will make the necessary adjustments to your site to make sure things look and run the way they are supposed to run.
Critical Site Backups
If the U.S. Government can’t protect your files, then no one can and sometimes your website files get damaged or hacked and have to be completely re-installed on your “hosting server” (aka computer). But, without a site backup, YBS will have to recreate your site from scratch (which isn’t free). It’s absolutely essential that you have us make regularly scheduled backups of your site in case this were to happen. That way we’ll be able to get your website back “up and running” as quickly (and as economically) as possible.
Mandatory Web Security
Criminals are always trying to attack people’s websites; so it’s no longer a matter of IF you’ll get hacked or encounter malware, but WHEN. A huge number of new Internet threats are unleashed throughout the web every day, infecting thousands of networks and websites that lead to extensive financial and data loss. There really is no way to completely protect your website from these threats, but there are systems that help us protect your site to the highest degree possible. Excelerai will implement this security software to protect your website and implement a rotating site password update system to stay ahead of those criminals as much as possible.
It’s important to update your website’s text on an ongoing basis – not only because your company’s products and personnel are constantly changing, but because in order to get a good search engine position, it’s important to continually refresh or update your website’s text. Excelerai will make up to 4 (minor) changes on your website every month to ensure your site does what it needs to do to sell your products or/or services and to improve your site’s search engine positioning. For major changes, we will provide a proposal for your acceptance.
24/7 Customer Service
There’s nothing more irritating when communicating with your vendors than to NOT be able to speak to a real human being. Or when you finally do speak to someone they’re not in the USA. Excelerai operates a technical assistance desk 24 hours a day, 7 days a week that is manned by native English speaking American operators! You are too important to us to pass you off to someone that is guaranteed to frustrate you. If you have any issues or questions or need help with anything please feel free to call us anytime at 916-827-0606.
Site Visitor Opt In Form
An outgoing email to your clients isn’t going to do any good for your business if you don’t have a good, recent list of potential clients that have recently opted in. Opting in just means that the person on the list has confirmed that they want to receive communications from you and that they won’t report you if they receive on of your advertising pieces. Excelerai will maintain your existing list and update it on a monthly basis with any names and numbers that are entered through your website’s Opt In Module each month.
Domain Name Management & Renewals
We’ll handle all the technical and registration aspects of your website and one of those is the registration of your “Domain Name” also known as your website’s address. This has to be done on an annual basis or every 2, 5 or 10 years – you tell us how frequently you want to renew your website’s name and we’ll make sure it gets done on time. Management is included, registration costs are additional and based on the number of years registered.
Corporate Web Hosting
Hosting is what makes your website visible on the World Wide Web. A hosting “server” is just a computer that’s backed up, secured and protected by uninterrupted power supplies to keep it up and running during most eventualities. Excelerai sets up and maintains your hosting account; you won’t have to think twice about what’s going on with your website, because any and all problems are routed through us first and if there’s an issue, we’ll handle it for you when we are able. If there’s an issue, we’ll figure it out and keep your site up and running without you even knowing there’s been a problem.